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NBA League Pass question

I recently sent a email to NBA and asked about activating my companion broadband part in addition to the TV part.

They said it would take 3-5 days to process it, what does that mean?
you should send them another email and ask that question
I've had league pass for years and I've never been able to get the internet viewing to work.
NBA LEAGUE PASS Broadband questions

Q: What is NBA LEAGUE PASS Broadband?
A: NBA LEAGUE PASS Broadband is the online version of NBA LEAGUE PASS that lets television subscribers also access their live NBA games online at no extra cost. An active NBA LEAGUE PASS subscriber, you can also access your NBA LEAGUE PASS games on your computer with NBA LEAGUE PASS Broadband with the same local blackout rules in effect.

Q: Is there any extra fee to NBA LEAGUE PASS subscribers to access NBA LEAGUE PASS Broadband?
A: There are no extra fees to access NBA LEAGUE PASS Broadband. It is included in your NBA LEAGUE PASS subscription.

Q. If I am an active NBA LEAGUE PASS subscriber, how to I access the games online?
A: All the available games are listed on the NBA LEAGUE PASS Broadband page. You must first enter your NBA.com member name and password, then click on the game you want. Choose your NBA LEAGUE PASS provider and enter your account number. Once verified, your selected game will begin to play.

Q: If my provider name isn't listed or I receive an error message how do I verify my subscription?
A: Fax a copy of your bill with your charge for NBA LEAGUE PASS that includes your zip code, along with your name and e-mail address on it to:

NBA LEAGUE PASS Broadband Fax #: 404-878-4093

You will receive an e-mail validating your account and providing you access to NBA LEAGUE PASS Broadband. Please allow 3-5 days after you send in your bill to become authorized for NBA LEAGUE PASS Broadband.

Q: What technical requirements are necessary to watch NBA LEAGUE PASS Broadband?
A: NBA LEAGUE PASS Broadband is best viewed on a computer running Windows XP or 2000, with Windows Media 9 or 10 and Internet Explorer 5.x, on a high-speed or broadband Internet connection (i.e Cable Modem or DSL, or LAN). The games are optimized for 500k and 768k connections.

Q: How do I contact support?
A: If you are having issues on NBA LEAGUE PASS Broadband, you can visit the support form for Web-based customer service.
  • TX9R
  • Veteran
  • Posts: 8,191
I'll tell you what sucks, just finding out last night the annual free trial has been going and ends tonight. Seems like it usually starts a little later and lasts a little longer. Last year by some glitch I had it for like 2 months for free.
Originally posted by TX9R:
I'll tell you what sucks, just finding out last night the annual free trial has been going and ends tonight. Seems like it usually starts a little later and lasts a little longer. Last year by some glitch I had it for like 2 months for free.

no glitch. I bet what happened is that whoever put the free preview out there forgot to remove it. It happens all the time. But not in my system, I'm on point with that s**t. I'll remove the free preview tomorrow when I come in for work.
Originally posted by TX9R:
I'll tell you what sucks, just finding out last night the annual free trial has been going and ends tonight. Seems like it usually starts a little later and lasts a little longer. Last year by some glitch I had it for like 2 months for free.

That was a glitch if you got it for free that long. Every single year they give the first week of the season for free. And as far as I'm aware, it's always been only one week. I know this because it pisses me off having to watch them advertise it on the bottom of the screen when I already have payed for it.
I also have a League Pass question - why are the feeds so damn fuzzy all the time?
Originally posted by TheSixthRing:
I also have a League Pass question - why are the feeds so damn fuzzy all the time?

that's the s**tty quality the NBA feeds the cable systems. It's like that everywhere.
Originally posted by SybErkRimInAL:
Originally posted by TheSixthRing:
I also have a League Pass question - why are the feeds so damn fuzzy all the time?

that's the s**tty quality the NBA feeds the cable systems. It's like that everywhere.

Yes, but for $150 or $180 or whatever it is, they can't get better quality feeds?
Originally posted by TheSixthRing:
Originally posted by SybErkRimInAL:
Originally posted by TheSixthRing:
I also have a League Pass question - why are the feeds so damn fuzzy all the time?

that's the s**tty quality the NBA feeds the cable systems. It's like that everywhere.

Yes, but for $150 or $180 or whatever it is, they can't get better quality feeds?

$189.00 starting tomorrow.

But yea man, we were getting complaints here about the quality so we started looking into it and it's the same everywhere. So that's on the NBA. Hopefully they're getting complaints too, but they'd probably just point the finger the other way.
Originally posted by TheSixthRing:
Originally posted by SybErkRimInAL:
Originally posted by TheSixthRing:
I also have a League Pass question - why are the feeds so damn fuzzy all the time?

that's the s**tty quality the NBA feeds the cable systems. It's like that everywhere.

Yes, but for $150 or $180 or whatever it is, they can't get better quality feeds?

No kidding. If the telecasts were in high def I might actually pay for it. I just cant stand watching anything that isnt in high def anymore.
Originally posted by SybErkRimInAL:
Originally posted by TheSixthRing:
Originally posted by SybErkRimInAL:
Originally posted by TheSixthRing:
I also have a League Pass question - why are the feeds so damn fuzzy all the time?

that's the s**tty quality the NBA feeds the cable systems. It's like that everywhere.

Yes, but for $150 or $180 or whatever it is, they can't get better quality feeds?

$189.00 starting tomorrow.

But yea man, we were getting complaints here about the quality so we started looking into it and it's the same everywhere. So that's on the NBA. Hopefully they're getting complaints too, but they'd probably just point the finger the other way.

I figured that's what it was, but it seems like, especially with HD having raised the bar on people's perception of video quality, the NBA would get the best feeds possible. These games look like they're running from VCRs on old tapes from the 80's.
Originally posted by Ninerjohn:
Originally posted by TheSixthRing:
Originally posted by SybErkRimInAL:
Originally posted by TheSixthRing:
I also have a League Pass question - why are the feeds so damn fuzzy all the time?

that's the s**tty quality the NBA feeds the cable systems. It's like that everywhere.

Yes, but for $150 or $180 or whatever it is, they can't get better quality feeds?

No kidding. If the telecasts were in high def I might actually pay for it. I just cant stand watching anything that isnt in high def anymore.

they offer SOME games in HD and are supposed to start offering even more games in HD soon. Problem is, not all systems carry the HD feeds. Why? Who the f**k knows. I've been telling our Marketing dept. to add the HD feeds for the sports packages to the lineup but apparently it's not a top priority. But hey, we just added HBO Latino HD and CNBC HD.
Uh.................. so much for me being on point. I never even added the NBA LP Free preview to the system

Can't believe no one's called.